Effective date: October 13, 2026
Previous version: September 7, 2026 (archived)
These Terms of Use ("Terms") are an agreement between you and Utah Safety Institute, LLC, a Utah limited liability company doing business as Critical Dynamics Risk Management ("CDRisk," "we," "us").
They govern your use of cdrisk.com, regs.cdrisk.com, our public tools (pricing calculators, demos, QR pages, and the verification portal), the client portal, the CDRisk Safety and CD Risk Inspector apps, the inspection web app, and our API (together, the "Platform").
Our consulting, audit, training, extinguisher, and monthly safety program services are provided under separate signed agreements. If a signed agreement and these Terms conflict, the signed agreement controls for those services.
You accept these Terms by clicking to accept them, by creating or signing in to an account, or by using the Platform. You must be at least 18. If you use the Platform for an organization, you represent that you can bind it, and "you" includes the organization.
Organizations create accounts for their workers. If your account was created by your employer or another organization, that organization controls the account and its data, and these Terms apply to your use of it.
Keep your credentials confidential and tell us promptly about unauthorized use. You are responsible for activity under your account.
Some features are labeled Early Access. They may change, be withdrawn, or have limited support. Where a feature is in Early Access we say so on the Platform.
The Platform records, organizes, schedules, and reminds. It does not determine whether your workplace, equipment, workers, or vehicles comply with any law, standard, or regulation.
Nothing on the Platform is legal advice. Responsibility for workplace safety and regulatory compliance remains with you.
Do not use the Platform unlawfully; access accounts, data, or systems you are not authorized to access; probe, scan, or test the Platform's security without written permission; upload malware or interfere with the Platform; scrape, enumerate, or bulk-download public pages or the verification portal; misrepresent your identity or submit false inspection, training, or compliance records; issue certificates or records for training that did not occur; use white-label features to present the Platform as your own product for resale; exceed API rate limits or share API keys; or infringe anyone's rights.
We may suspend access that violates this section.
You own the data, documents, and photos you and your users submit ("Customer Data"). You grant us a license to host, process, display, and transmit Customer Data to operate and improve the Platform, generate reports and records for you, and meet our legal obligations. We may use aggregated, de-identified data that does not identify you or any person.
Export. You can download your reports and documents in the Platform. On request we will provide an export of your organization's records in a standard machine-readable format within 30 days.
Deletion. Within 90 days after your subscription ends we will delete or de-identify Customer Data, except records you ask us to retain, records we must retain by law, and backups that are deleted on their normal schedule. Inspection, training, incident, and certificate records are retained for seven years unless you direct otherwise.
Workers. If you are an organization, you are responsible for having a lawful basis to enter your workers' information, for telling them how it is used, and for handling their requests about it. Our Data Processing Addendum, available on request, applies to our processing of personal information on your behalf.
SDS sync. If you enable SDS sync, Safety Data Sheets you upload are published to SDS.guide's shared public library. Do not enable it for documents you consider confidential.
Fees are as published at the point of purchase or as stated in your order or agreement. Subscriptions renew automatically for successive terms until cancelled. You authorize us and our payment processor to charge your payment method for fees and applicable taxes.
Monthly plans may be cancelled at any time and end at the close of the current billing period. Annual plans may also be cancelled at any time; service continues to the end of the current month, and we refund the amount you prepaid less the months you were served, recalculated at our standard monthly rate for your plan. The refund is issued within 30 days. If the recalculated amount for months served equals or exceeds what you paid, no refund is due and we will not bill you further. One-time charges already delivered, including data migration, white-label setup, and QR label production, are not refunded, and any setup fee waived on the strength of an annual term becomes payable. Fees for services already performed are non-refundable unless a signed agreement says otherwise.
If an invoice is overdue, we may suspend access to paid features until it is paid.
The Platform, our software, templates, report formats, training materials, text, graphics, and marks belong to us or our licensors. We grant you a limited, revocable, non-transferable right to use the Platform under these Terms. You may not use our marks without written permission. If you give us feedback, we may use it without obligation.
Copyright complaints. Send notices under the Digital Millennium Copyright Act to Utah Safety Institute, LLC, 299 S. Main St., Suite 1300, Salt Lake City, UT 84111, or info@cdrisk.com.
The Platform relies on third-party providers for hosting, storage, payments, email, text messages, push notifications, sign-in, and abuse prevention. Their services are subject to their own terms, and we are not responsible for them. Links to third-party sites are provided for convenience.
Program name: CDRisk Text Alerts.
Program description: CDRisk (Critical Dynamics Risk Management) sends text messages to people who opt in, about requests they make and bookings they hold with us (replies to a contact or free-assessment request, training booking confirmations and reminders, and class follow-up) and, for client portal users, the account alerts they choose: sign-in and verification codes, inspection and training reminders, training renewals coming due, invoices, plan renewals, overdue safety checks and tasks, and new portal messages. We do not send marketing or promotional texts.
How to opt in: check the separate text-message box on one of our forms, or verify your mobile number with a one-time code in the client portal. Accepting these Terms does not opt you in, and consent to texts is not a condition of any purchase. By opting in you confirm that you are the subscriber of the mobile number, or are authorized by the subscriber to receive texts at it.
Message frequency: message frequency varies with your activity and the alerts you choose. Verification codes are sent only when you request one; reminders up to twice for each scheduled class or inspection; invoice and plan-renewal texts once each; training-renewal notices at most once a day while records are coming due; overdue alerts once for each missed check or task; and replies to a request only as needed to answer it.
Message and data rates may apply. Your mobile carrier's standard messaging and data rates apply to texts we send you and texts you send us.
Opt out: text STOP to any message to stop all texts to that number. You will receive one message confirming you are unsubscribed and no further messages unless you opt in again by texting START. Portal users can also turn alerts off under Settings.
Help: text HELP to any message for help.
Support contact: Critical Dynamics Risk Management, email info@cdrisk.com or call (844) 4-CDRISK (Monday through Friday, 8:00 a.m. to 6:00 p.m. Mountain Time). Mail: 299 S. Main St., Suite 1300, Salt Lake City, UT 84111.
Delivery: carriers are not liable for delayed or undelivered messages. Texts are a convenience, not a substitute for email, the portal, or emergency notification. We do not text emergencies; in an emergency, call 911.
Privacy: we do not share your mobile number or text-message opt-in data with third parties, and no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. What we collect for text messages and how we use it is in Privacy Policy Section 12.
Except as expressly stated in a signed agreement, the Platform is provided "as is" and "as available" without warranties of any kind, express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure, that alerts will be delivered, or that use of the Platform will result in compliance with any law or standard.
To the fullest extent permitted by law, CDRisk and its members, managers, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, or for regulatory fines or penalties, arising out of or relating to the Platform, even if advised of the possibility. Our total liability for all claims relating to the Platform will not exceed the amount you paid us for the Platform in the twelve months before the event giving rise to the claim, or one hundred dollars if you paid nothing. These limits do not apply to liability that cannot be limited by law.
You will defend and indemnify CDRisk and its members, managers, employees, and contractors against claims, damages, and expenses, including reasonable attorneys' fees, arising from Customer Data, your workers' use of the Platform, your organization's safety and compliance decisions, or your violation of these Terms or the law, except to the extent caused by our gross negligence or willful misconduct.
These Terms apply while you use the Platform. We may suspend or terminate access for violation of these Terms, non-payment, legal requirement, or to protect the Platform and its users. Sections 4, 6 (deletion and export), 8, 11, 12, 13, 15, and 16 survive.
These Terms are governed by Utah law without regard to conflict-of-laws rules. Before filing a claim, you agree to contact us and give us 30 days to resolve it informally. Disputes will be brought in the state or federal courts located in Salt Lake County, Utah, and you consent to their jurisdiction and venue.
Waiver of jury trial. Each party knowingly and voluntarily waives any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Platform.
Individual claims only. Each party may bring claims against the other only in that party's individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The court may not consolidate more than one person's claims or preside over any class or representative proceeding. If any part of this paragraph is held unenforceable as to a particular claim, that part does not apply to that claim, and the remainder of this Section stays in effect.
These Terms, our Privacy Policy, and any order or signed agreement are the entire agreement about your use of the Platform and supersede statements on our website or in marketing materials. There are no third-party beneficiaries. You may not assign these Terms without our consent; we may assign them to a successor. We are not liable for delays caused by events beyond our reasonable control, including emergency public-safety duty of our personnel. If a provision is unenforceable, the rest remain in effect. Notices to us go to the address below; notices to you go to your account email. Electronic acceptance and signatures are binding under the Utah Uniform Electronic Transactions Act.
We may update these Terms. We will post the new version with a new effective date, keep prior versions available, and notify account holders of material changes. Continued use after the effective date is acceptance.
Utah Safety Institute, LLC d/b/a Critical Dynamics Risk Management
299 S. Main St., Suite 1300, Salt Lake City, UT 84111
info@cdrisk.com · (844) 4-CDRISK