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Terms of Use

Effective date: September 7, 2026

Previous version: June 20, 2026 (archived)

These Terms of Use ("Terms") are an agreement between you and Utah Safety Institute, LLC, a Utah limited liability company doing business as Critical Dynamics Risk Management ("CDRisk," "we," "us").

1. Who we are and what these Terms cover

They govern your use of cdrisk.com, regs.cdrisk.com, our public tools (pricing calculators, demos, QR pages, and the verification portal), the client portal, the CDRisk Safety and CD Risk Inspector apps, the inspection web app, and our API (together, the "Platform").

Our consulting, audit, training, extinguisher, and monthly safety program services are provided under separate signed agreements. If a signed agreement and these Terms conflict, the signed agreement controls for those services.

2. Acceptance and accounts

You accept these Terms by clicking to accept them, by creating or signing in to an account, or by using the Platform. You must be at least 18. If you use the Platform for an organization, you represent that you can bind it, and "you" includes the organization.

Organizations create accounts for their workers. If your account was created by your employer or another organization, that organization controls the account and its data, and these Terms apply to your use of it.

Keep your credentials confidential and tell us promptly about unauthorized use. You are responsible for activity under your account.

3. Early access features

Some features are labeled Early Access. They may change, be withdrawn, or have limited support. Where a feature is in Early Access we say so on the Platform.

4. What the Platform is and is not

The Platform records, organizes, schedules, and reminds. It does not determine whether your workplace, equipment, workers, or vehicles comply with any law, standard, or regulation.

  • Certification and qualification data is entered by your organization. Scheduling controls, alerts, and eligibility checks operate on the dates and designations you enter. Your organization decides who is competent, qualified, or authorized.
  • Defect, out-of-service, and dispatch status in the fleet features reflect what your drivers, mechanics, and administrators record. Your organization remains the motor carrier and remains responsible for compliance with 49 CFR Parts 390 through 399.
  • Inspection templates, starter packs, and checklists are starting points. Adapt them to your operations and to the standards that apply to you.
  • Alerts and notifications depend on device settings, network availability, and third-party delivery services and may be delayed or not delivered. Do not rely on the Platform as your only means of communicating urgent safety information.
  • Offline features queue your entries on your device until it reconnects. Confirm that queued items have uploaded.
  • regs.cdrisk.com reproduces federal regulations for convenience and may be incomplete or out of date. Translations are unofficial. The official text at ecfr.gov and osha.gov controls.
  • Calculators produce estimates from published rates. Your price is the price in your order or agreement.
  • The verification portal confirms that CDRisk issued a certificate of training completion. It is not a representation of a person's current competence or qualification for any task.

Nothing on the Platform is legal advice. Responsibility for workplace safety and regulatory compliance remains with you.

5. Acceptable use

Do not use the Platform unlawfully; access accounts, data, or systems you are not authorized to access; probe, scan, or test the Platform's security without written permission; upload malware or interfere with the Platform; scrape, enumerate, or bulk-download public pages or the verification portal; misrepresent your identity or submit false inspection, training, or compliance records; issue certificates or records for training that did not occur; use white-label features to present the Platform as your own product for resale; exceed API rate limits or share API keys; or infringe anyone's rights.

We may suspend access that violates this section.

6. Your data

You own the data, documents, and photos you and your users submit ("Customer Data"). You grant us a license to host, process, display, and transmit Customer Data to operate and improve the Platform, generate reports and records for you, and meet our legal obligations. We may use aggregated, de-identified data that does not identify you or any person.

Export. You can download your reports and documents in the Platform. On request we will provide an export of your organization's records in a standard machine-readable format within 30 days.

Deletion. Within 90 days after your subscription ends we will delete or de-identify Customer Data, except records you ask us to retain, records we must retain by law, and backups that are deleted on their normal schedule. Inspection, training, incident, and certificate records are retained for seven years unless you direct otherwise.

Workers. If you are an organization, you are responsible for having a lawful basis to enter your workers' information, for telling them how it is used, and for handling their requests about it. Our Data Processing Addendum, available on request, applies to our processing of personal information on your behalf.

SDS sync. If you enable SDS sync, Safety Data Sheets you upload are published to SDS.guide's shared public library. Do not enable it for documents you consider confidential.

7. Fees and subscriptions

Fees are as published at the point of purchase or as stated in your order or agreement. Subscriptions renew automatically for successive terms until cancelled. You authorize us and our payment processor to charge your payment method for fees and applicable taxes.

Monthly plans may be cancelled at any time and end at the close of the current billing period. Annual plans may also be cancelled at any time; service continues to the end of the current month, and we refund the amount you prepaid less the months you were served, recalculated at our standard monthly rate for your plan. The refund is issued within 30 days. If the recalculated amount for months served equals or exceeds what you paid, no refund is due and we will not bill you further. One-time charges already delivered, including data migration, white-label setup, and QR label production, are not refunded, and any setup fee waived on the strength of an annual term becomes payable. Fees for services already performed are non-refundable unless a signed agreement says otherwise.

If an invoice is overdue, we may suspend access to paid features until it is paid.

8. Intellectual property

The Platform, our software, templates, report formats, training materials, text, graphics, and marks belong to us or our licensors. We grant you a limited, revocable, non-transferable right to use the Platform under these Terms. You may not use our marks without written permission. If you give us feedback, we may use it without obligation.

Copyright complaints. Send notices under the Digital Millennium Copyright Act to Utah Safety Institute, LLC, 299 S. Main St., Suite 1300, Salt Lake City, UT 84111, or info@cdrisk.com.

9. Third-party services

The Platform relies on third-party providers for hosting, storage, payments, email, text messages, push notifications, sign-in, and abuse prevention. Their services are subject to their own terms, and we are not responsible for them. Links to third-party sites are provided for convenience.

10. Text messages

If you opt in to text messages, you consent to receive service and notification texts. Message frequency varies and message and data rates may apply. Reply STOP to stop and HELP for help. Consent is not a condition of purchase.

11. Disclaimers

Except as expressly stated in a signed agreement, the Platform is provided "as is" and "as available" without warranties of any kind, express, implied, or statutory, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure, that alerts will be delivered, or that use of the Platform will result in compliance with any law or standard.

12. Limitation of liability

To the fullest extent permitted by law, CDRisk and its members, managers, employees, and contractors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, or for regulatory fines or penalties, arising out of or relating to the Platform, even if advised of the possibility. Our total liability for all claims relating to the Platform will not exceed the amount you paid us for the Platform in the twelve months before the event giving rise to the claim, or one hundred dollars if you paid nothing. These limits do not apply to liability that cannot be limited by law.

13. Indemnification

You will defend and indemnify CDRisk and its members, managers, employees, and contractors against claims, damages, and expenses, including reasonable attorneys' fees, arising from Customer Data, your workers' use of the Platform, your organization's safety and compliance decisions, or your violation of these Terms or the law, except to the extent caused by our gross negligence or willful misconduct.

14. Term, suspension, and termination

These Terms apply while you use the Platform. We may suspend or terminate access for violation of these Terms, non-payment, legal requirement, or to protect the Platform and its users. Sections 4, 6 (deletion and export), 8, 11, 12, 13, 15, and 16 survive.

15. Governing law and disputes

These Terms are governed by Utah law without regard to conflict-of-laws rules. Before filing a claim, you agree to contact us and give us 30 days to resolve it informally. Disputes will be brought in the state or federal courts located in Salt Lake County, Utah, and you consent to their jurisdiction and venue.

Waiver of jury trial. Each party knowingly and voluntarily waives any right to a trial by jury in any proceeding arising out of or relating to these Terms or the Platform.

Individual claims only. Each party may bring claims against the other only in that party's individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The court may not consolidate more than one person's claims or preside over any class or representative proceeding. If any part of this paragraph is held unenforceable as to a particular claim, that part does not apply to that claim, and the remainder of this Section stays in effect.

16. General

These Terms, our Privacy Policy, and any order or signed agreement are the entire agreement about your use of the Platform and supersede statements on our website or in marketing materials. There are no third-party beneficiaries. You may not assign these Terms without our consent; we may assign them to a successor. We are not liable for delays caused by events beyond our reasonable control, including emergency public-safety duty of our personnel. If a provision is unenforceable, the rest remain in effect. Notices to us go to the address below; notices to you go to your account email. Electronic acceptance and signatures are binding under the Utah Uniform Electronic Transactions Act.

17. Changes

We may update these Terms. We will post the new version with a new effective date, keep prior versions available, and notify account holders of material changes. Continued use after the effective date is acceptance.

18. Contact

Utah Safety Institute, LLC d/b/a Critical Dynamics Risk Management
299 S. Main St., Suite 1300, Salt Lake City, UT 84111
info@cdrisk.com · (844) 4-CDRISK